Privacy Policy &Data Protection.

REOM Energy Establishment ("we," "our," or "us"), located in As Sinaiyah Dist., Dammam 32443, Kingdom of Saudi Arabia, is committed to safeguarding the digital privacy and business confidentiality of our clients, contractors, and industrial partners across the GCC. This Privacy Policy governs the collection, processing, and protection of data collected through our online portal, Request for Quotation (RFQ) submissions, Bill of Materials (BOM) technical reviews, and general B2B communications. We execute our data handling practices in alignment with regional data protection standards, including the Kingdom of Saudi Arabia's Personal Data Protection Law (PDPL) and international B2B data confidentiality best practices.

When you interact with our technical procurement desk or submit inquiries through our online portal, we may collect the following categories of business information: • Direct Contact Information: Full name, professional title, company name, corporate email address, and business telephone/WhatsApp contact numbers. • Project & Technical Specifications: Bill of Materials (BOM), project schedules, technical datasheets, General Arrangement (GA) drawings, and commercial quotation requirements submitted via our RFQ modal or email. • Digital Interaction Data: Standard server logs, IP addresses, browser types, and technical interaction timestamps generated when accessing our product catalogues and engineering resources.

We collect and process your business information strictly for legitimate commercial and technical engineering execution: • Quotation & BOM Processing: Verifying material compliance, calculating freight consolidation, and issuing formal commercial offers in response to your RFQ submissions. • Technical Coordination: Engaging in engineering spec reviews, clarifying standards (ASTM, ASME, API, ANSI, NACE, IEC, BS), and matching operator requirements (e.g., Saudi Aramco, SABIC, SEC, ADNOC). • Logistics & Delivery Execution: Managing customs clearance documentation, regional road transport scheduling, and last-mile site deliveries across the GCC. • Customer Relationship Management: Maintaining commercial transaction records, quality assurance traceability (MTR EN 10204 3.1/3.2 archives), and essential service communications.

REOM Energy Establishment operates as an independent industrial supplier and does not sell, rent, or trade your personal or business data to unauthorized third parties. We only disclose data on a strict need-to-know basis to: • Vetted Manufacturing Partners: Approved ISO-certified international manufacturers and regional distributors strictly for technical sizing, custom fabrication inquiries, and warranty registration. • Logistics & Freight Forwarders: Accredited regional shipping, customs brokerage, and transport providers executing GCC-wide delivery. • Regulatory & Legal Authorities: When mandated by applicable laws of the Kingdom of Saudi Arabia or relevant GCC governmental regulations.

We implement robust physical, technical, and administrative security controls aligned with ISO quality management principles to prevent unauthorized access, alteration, or disclosure of your technical and commercial files. Commercial transaction records, mill test certificates, and formal quotations are retained for a minimum of ten (10) years, or as required by Saudi commercial law and engineering liability frameworks, to ensure complete material traceability and audit compliance.

Our website utilizes essential technical cookies and local browser storage to enable core site functionality, such as maintaining your session during RFQ modal interactions and remembering font/layout preferences. We do not currently deploy intrusive third-party ad-tracking cookies. If web analytics or marketing trackers are introduced in the future, users will be provided with an explicit, opt-in consent mechanism in compliance with regional privacy guidelines.

Under applicable data protection frameworks, designated business representatives and individuals have the right to: • Access & Verification: Request a copy of the contact and corporate details currently stored in our procurement database. • Correction & Rectification: Update or correct inaccurate corporate contact persons, billing addresses, or project designations. • Erasure & Restriction: Request the deletion or restriction of personal contact data, provided such deletion does not conflict with statutory commercial record-keeping obligations under Saudi law.